Sharing Personal Information From Customers Among Shimadzu Group Companies and Agencies With Relevant Responsibilities
1) Types of Personal Data That May Be Shared
• Name
• Name, address, telephone number, email address of organization where person can be contacted
• Contact history
• Record of attending exhibitions/conventions, seminars, etc.
• Whether or not direct mail or other such mailing may be sent
• Record of sales calls and purchases
• Information about equipment being used
2) Range of Persons That May Share The Information
• Shimadzu group companies and agencies responsible for the account
3) Purpose of Using Personal Information
• To make sure customer requests are processed and items in agreements with customers are implemented
• To contact the customer
• To confirm where the instrument will be installed or other such information
• To inform customer of Shimadzu group exhibition, seminar, product, service or other such information
• To manage the instrument maintenance history
• To gather information about product quality or provide feedback to R&D or manufacturing departments
4) Party Responsible for the Information
• Shimadzu Mectem, Inc.
Sharing Personal Information From Cooperating Companies (including suppliers, subcontractors, and various service providers) Among Shimadzu Group Companies and Agencies With Relevant Responsibilities
1) Types of Personal Data That May Be Shared
• Name
• Name, address, telephone number, email address of organization where person can be contacted
• Transaction history
2) Range of Persons That May Share The Information
• Shimadzu Group Companies
3) Purpose of Using Personal Information
• To share transaction information among Shimadzu group companies
4) Parties Responsible for the Information
• Shimadzu Corporation
